Finding Reports

Suppose a doctor contacts the Medical Record Department or transcription supervisor in a panic, insisting that he dictated a repor tand needs it right away. Using a combination of any of the following data fields, the system administrator can search for the job in question and listen to the beginning of the report to determine if it is indeed the desired piece of dictation:

• The dictating physician's author ID#

• The patient's medical record number

• The report's job number

• The report's work type

• The date of dictation

Once the report is found, it can be transcribed on a STAT basis.

However, nine times out of ten, if a doctor insists that the Medical Record Department or transcription agency has lost a report, chances are he probably forgot to dictate it.

Next: Measuring Productivity

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