Friday, September 14, 2007

The Risk of Assigning Tasks to the Wrong People

Some doctors think nothing of asking their wives or babysitters to transcribe their medical dictation. But think for a minute:
If you wouldn't give anyone who has a pocket wrench permission to poke around the engine of your Lexus or Mercedes, then why would you give anyone who can type permission to handle your professional correspondence?

Scrap any ideas you might have about letting someone in your office who can type transcribe your dictation for you. Leave that work to professionals.

Never assume that people in your office who have extra time on their hands have the skills required to do the job.

Next: The Hidden Costs of Managing People

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