Friday, September 14, 2007

Budgeting Work

By manipulating the information gathered in the digital dictation system's database, a supervisor can predict how many transcriptionists working how many hours will be able to handle a given load of dictation. If, for instance, doctors start dictating lengthier reports (or more doctors start dictating more reports), the supervisor can track the volume of work dictated over any given period of time.
After working with a digital dictation system for a while, a supervisor should have a pretty good idea of how much work a hospital's core group of medical transcriptionists can be expected to transcribe before the need arises to hire another full-time employee or outsource overload work to an off-site transcription agency.
Because line counts vary so dramatically depending on the dictation skills of each dictating physician, a projected line count should never be used as a means of forecasting for budgetary purposes. Instead, the minute of recorded dictation time should be used as the standard unit of measurement.


When hospitals measure transcription by the line count, they have no accurate way of budgeting the cost of the work performed. They can only "guesstimate" the amount they might be billed after the transcribed reports (with appropriate line counts) are delivered to them.

By contrast, when the minute of recorded dictation time is used as the standard unit of measurement for billing purposes, a hospital administrator will know exactly how much it should cost to have a certain volume of work transcribed. Using those figures, the system administrator can extrapolate costs over a budget year in order to forecast transcription expenses with much greater accuracy.

Next: Proofreading For Quality Assurance

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